Our Privacy Policy

Felle Industries Incorporated respects the privacy of all users who visit this site. No effort is made to identify individuals without their prior knowledge and approval. The following policies are in effect for all of the web pages owned and operated by us:

PERSONAL INFORMATION: On some of our input forms, such as our quote request, client support, or email newsletter form, we ask users to provide their name, e-mail address, and/or other information for the intended purpose of the form. Whenever the identity of a visitor is requested, we clearly indicate the purpose of the request and the information is only used for the stated purpose of the form. Your personal information, including your e-mail address, will never be sold to a third party.

MAILING LISTS: If you voluntarily sign up for any of our mailing lists, your email address or street address will only be used for this purpose and will never be given or sold to any third parties. This site maintains a strict “no-spam” policy and only sends email to those who have specifically asked us to do so. You may easily be removed from our list at any time by using our contact form.

LOG FILES: When a visitor views any of our pages, like all web servers, our system logs the visitor’s domain name and/or IP address. We collect the domain names and/or IP addresses in order to compile information on what pages visitors successfully access, and what pages they may have experienced any technical difficulties with. This allows us to make improvements and upgrades to the site as needed. This information is collected solely for statistical purposes and is completely anonymous. The information is never used to identify individuals.

BROWSER COOKIES: We may use “cookies” to store specific information about a customer’s account (if cookies are enabled in the customer’s browser). This cookie is a small file containing encrypted data pertinent to the customer’s account, such as their name and account number. The cookie is stored on the customer’s computer and cannot be viewed by others. The information contained in it is only used for storing account information for future visits.

CUSTOMER RECORDS: When customers make online purchases from us they will be asked if they would like us to save their mailing and billing information. If this option is chosen, the information is saved in our customer database and/or in a cookie, and is only viewable in the future by the customer during their next order and checkout process. Customer records are never sold to third parties.

SECURE TRANSACTIONS: This site uses a secure SSL server so information submitted by you in secure mode is encrypted for your privacy. This means no other party can view personal information while in transit over the Internet. Credit card transactions are completely safe using this technology.

Felle Industries Incorporated reserves the right to change its on-line policy at any time. Future changes will be duly noted on this page. If you have any other questions about this policy, please feel free to contact us at any time.

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